Welcome to Unimdent. These Terms & Conditions (“Terms”) govern your access to and use of the Unimdent website, mobile application, products, services, and related digital platforms (collectively, the “Services”).
1. About Unimdent
Unimdent provides information, products, equipment, and related solutions primarily relating to the dental and CAD/CAM industry.
Through our website and mobile application, users may be able to browse products, submit enquiries, create accounts, request quotations, place orders, make payments, track orders, contact our team, and access other services or features made available by Unimdent.
2. Eligibility
By using our Services, you confirm that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information you provide to Unimdent is accurate and complete.
- You will use the Services only for lawful purposes.
- You will not use the Services in a way that violates applicable laws, regulations, or these Terms.
If you are accessing the Services on behalf of a company, dental clinic, laboratory, organization, or other entity, you confirm that you have the authority to act on behalf of that entity.
3. Website and Mobile Application Usage
You may use the Unimdent website and mobile application only for their intended purposes.
You agree not to:
- Use the Services for unlawful, fraudulent, or unauthorized purposes.
- Attempt to gain unauthorized access to our systems, servers, accounts, or databases.
- Interfere with or disrupt the operation or security of the Services.
- Upload or transmit malicious code, viruses, malware, or harmful material.
- Copy, reproduce, modify, distribute, or commercially exploit our content without authorization.
- Attempt to reverse engineer, decompile, disassemble, or otherwise extract the source code of the mobile application except where expressly permitted by applicable law.
- Use automated systems or methods to access or collect information from our Services without our prior written permission.
- Misrepresent your identity or provide false information.
We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.
4. Third-Party Services
Our website or mobile application may use or provide access to third-party services, including payment gateways, logistics providers, analytics services, authentication services, hosting providers, maps, communication services, or other technology providers.Third-party services may operate under their own terms and privacy policies.
Unimdent is not responsible for the independent policies, availability, security, or performance of third-party services to the extent permitted by applicable law.
5. App Updates and Changes
Unimdent may periodically release updates, bug fixes, security improvements, feature changes, or other modifications to the mobile application.
You may need to install updates to continue using certain features.
We reserve the right to modify, suspend, replace, or discontinue any part of the application or its functionality at any time, subject to applicable law.
6. Installation, Demonstration and Training
Where applicable, Unimdent may provide installation, product demonstration, technical assistance, or training in accordance with the product or service purchased.
Such services may:
- Be included with selected products.
- Be subject to additional charges.
- Depend on location and availability.
- Require suitable site conditions and facilities.
The customer is responsible for ensuring that the installation location meets applicable requirements communicated by Unimdent or the manufacturer.
7. Payments
Payments must be made using payment methods made available or approved by Unimdent.
Depending on the product or service, available payment methods may include online payment gateways, bank transfers, or other payment methods communicated by Unimdent.
Additional charges may apply for:
- Taxes.
- Shipping.
- Installation.
- Demonstration.
- Training.
- Customization.
- Other applicable services.
Where payments are processed through third-party payment providers, their respective terms and policies may also apply.
Unimdent does not store complete payment card information unless specifically stated in our Privacy Policy and permitted under applicable law.
8. Changes to These Terms
Unimdent may update these Terms & Conditions from time to time.
When changes are made, the updated version will be published on our website and, where appropriate, communicated through the mobile application or other available communication channels.
Your continued use of our Services after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
9. User-Submitted Information
If you submit information, reviews, enquiries, feedback, images, documents, or other content through our Services, you confirm that:
- You have the right to submit the information.
- The information is accurate to the best of your knowledge.
- The information does not violate applicable law or another person’s rights.
- The content does not contain malicious code or harmful material.
You grant Unimdent permission to use submitted information to the extent reasonably necessary to provide, operate, improve, and support the relevant Services, subject to our Privacy Policy and applicable law.
10. Warranty
Products are covered by the applicable manufacturer’s warranty, where a warranty is provided. Warranty terms may differ depending on the product, manufacturer, model, and purchase conditions.
Warranty coverage may not apply to damage resulting from:
- Misuse or improper use.
- Negligence.
- Accidental damage.
- Improper installation.
- Unauthorized repair or modification.
- Failure to follow manufacturer instructions.
- Improper maintenance.
- Electrical or environmental conditions outside recommended specifications.
- Normal wear and tear.
Customers should refer to the applicable warranty documentation for complete warranty conditions.
11. Contact Us
If you have any questions, concerns, complaints, or requests regarding these Terms & Conditions, our website, mobile application, products, orders, or services, please contact us using the contact information provided on the Unimdent website.