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Do you provide delivery across India?
Yes, we can arrange delivery for products across India. Delivery timelines may vary depending on the product and location.
Can I request a quotation before purchasing?
Yes. Contact us with your required product and quantity, and our team will provide pricing and other relevant details.
Do you provide after-sales support?
Yes. Unimdent provides after-sales assistance, technical support, and guidance for applicable products.
Can I get help choosing the right product?
Absolutely. Our experts can understand your clinic or laboratory requirements and recommend a suitable solution.
Payment Information
Can I get an invoice for my purchase?
Yes. A proper invoice is provided for eligible purchases with the relevant order and billing details.
What should I do if my order is not confirmed?
Please contact our support team with your payment reference or transaction details so we can verify the payment and assist you.
Can I use a coupon code?
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
What happens if my payment fails?
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order & Returns
How can I place an order?
You can place an order through the Unimdent website or mobile application by selecting the required product, adding it to your cart, and completing the checkout process. You may also contact our sales team for assistance with your order.
How long do I have to request a return?
The applicable return period may vary depending on the product or service. Please refer to the specific product or order terms or contact our support team for assistance.
How can I contact regarding an order or return?
You can contact our support team using the contact details provided on our website or mobile application. Please keep your order number and relevant product details available so we can assist you quickly.
When will I receive my refund?
Once an approved return is received and inspected, the refund will be processed according to the applicable refund terms. The time taken for the refunded amount to appear in your account may depend on your payment provider or bank.