Privacy Policy

At Unimdent, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, use our mobile application, contact us, place an order, or use our products and services.By accessing or using the Unimdent website or mobile application, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect information that you voluntarily provide when you create or manage an account on our website or mobile application, submit an enquiry or contact form, request a quotation, purchase or enquire about a product, place or manage an order, contact our sales or customer support team, subscribe to communications or updates, or communicate with us through email, phone, WhatsApp, or other channels.

This information may include your name, company, dental clinic or organization name, phone number, email address, billing and delivery address, account or login information, product requirements, order information, and communication or enquiry details.

When you use our website or mobile application, we may also automatically collect certain technical information such as your IP address, device type and model, operating system, browser type, application version, unique device or application identifiers where applicable, pages or screens visited, date and time of access, general usage information, crash reports, and application performance information.

2. How We Use Your Information
We may use your information to create and manage your account, respond to enquiries and quotation requests, process and manage orders, provide product and service information, arrange delivery, installation and training, provide technical and after-sales support, process payments through authorized payment providers, send order confirmations and service-related communications, send application notifications where applicable, improve our website, mobile application, products and services, monitor application performance and security, prevent fraud and unauthorized activity, comply with applicable legal and regulatory requirements, and send promotional information where permitted and where you have provided appropriate consent.

3. Mobile Application
When you use the Unimdent mobile application, certain information may be collected to provide and improve application functionality. Depending on the features you use, the application may request access to certain device features or information, including internet or network access, notifications, camera or photo library where required for a specific feature, device information, and storage or media access where required by the application.We only request permissions that are reasonably necessary for the relevant application functionality. You can manage application permissions through your device settings.If you choose not to grant a particular permission, certain application features may not function correctly.

4. Cookies and Similar Technologies
Our website and, where applicable, our mobile application may use cookies, SDKs, pixels, and similar technologies to improve your browsing and application experience, remember preferences, understand website and application usage, analyze traffic and performance, improve functionality and services, and detect and prevent security issues.You can manage or disable cookies through your browser settings. Mobile application permissions and certain tracking controls may also be managed through your device settings.Disabling certain technologies may affect some website or application functionality.

5. Sharing of Information
Unimdent does not sell or rent your personal information. We may share relevant information with trusted third parties when necessary to provide our products and services. These parties may include payment service providers, delivery and logistics partners, manufacturers and suppliers, technical and service providers, website and application hosting providers, analytics and technology service providers, customer support providers, and professional advisers or service providers.We may also disclose information when required to do so by applicable law, regulation, legal process, court order, or government authority.Third parties receiving information from us are expected to handle such information in accordance with applicable privacy and security requirements.

6. Payment Information
Where online payments are available, payment transactions may be processed through authorized third-party payment providers. Unimdent does not intend to store complete payment card details on its own systems. Payment information is handled by the applicable payment provider in accordance with its privacy and security practices.

7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.However, no method of electronic transmission, internet communication, or digital storage can be guaranteed to be completely secure.

8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our products and services, maintain your account, process orders and transactions, provide customer and technical support, maintain business and financial records, resolve disputes, prevent fraud or misuse, and comply with applicable legal and regulatory requirements.When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Third-Party Services and Websites
Our website or mobile application may contain links to or integrations with third-party websites, manufacturers, payment providers, logistics providers, analytics services, or other external services.
Unimdent is not responsible for the privacy practices, content, security, or policies of third-party services.
We recommend reviewing the privacy policies of third-party services before providing personal information or using their services.

10. Children’s Privacy
Our website and mobile application are not intended to knowingly collect personal information from children. Unimdent is not responsible for the privacy practices, content, security, or policies of third-party services. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to review and delete the information where appropriate.

11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of personal information where legally permitted, withdraw consent where processing is based on consent, object to or restrict certain processing activities, and request information about how your personal information is used.

To exercise applicable rights, please contact us using the details provided below.

12. Changes to This Privacy Policy
Unimdent may update this Privacy Policy from time to time to reflect changes in our services, website, mobile application, technology, or applicable legal requirements. Any updated Privacy Policy will be posted on this page with the revised Last Updated date. We encourage you to review this Privacy Policy periodically.

13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how Unimdent handles your personal information, please contact us. Unimdent Trusted Dental Equipment & Solutions
Email: unimdent.ceo@gmail.com
Phone: 011 44719222, +91-7429424050
Address: G-21A, Jasola Vihar, Abul Fazal Enclave-II, Jamia Nagar, Okhla, New Delhi-110025